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Returns & Exchanges
At Mitre, we want you to be fully satisfied with your gear; if you are not happy with your purchase, you can return or exchange unused items within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Package Your Gear
Place the items in their original packaging, ensuring all tags are attached and the products remain in a clean, sellable condition.
3
Label and Ship
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5 to 7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing